Frequently Asked Questions
Everything you need to know about CleanShot — pricing, devices, features, privacy, and more.
THE BASICS
CleanShot is road intelligence software built specifically for professional truck drivers and fleet managers. It aggregates road conditions, bridge clearances, chain laws, weigh station status, weight restrictions, fuel prices, and compliance information — delivering everything you need to know about your route, before you get there. In your language. On your devices.
Owner-operators, small fleets, and mid-size fleets. If you drive a commercial truck for a living, CleanShot was built with you in mind. Not as an afterthought. Not as a feature added to software designed for someone else. CleanShot exists because professional drivers deserve professional tools.
Google Maps will get your truck stuck under a bridge. CleanShot won't. Standard navigation apps are designed for cars — they don't know your truck's height, weight, or what you're hauling. CleanShot does. It warns you about low bridges before you get there, alerts you to active chain laws before you hit the mountain pass, and tells you whether the weigh station ahead is open or closed. It also speaks your language — literally.
CleanShot currently runs on Windows (laptop/desktop) as the primary program. CleanShot Companion™ — our Android app — is in development and coming soon. iOS (iPhone/iPad) follows after Android. Your subscription covers both devices under one license key.
PRICING & SUBSCRIPTIONS
Four tiers, all including every feature:
  • Founding Member — $4.99/month, locked in forever for our earliest subscribers. This rate will never increase for you.
  • Owner-Operator — $7.99/month (or $69.99/year, save $26). One license, one driver, all features.
  • Small Fleet — $19.99/month (or $179.99/year). Up to 10 trucks. About $2/truck at capacity.
  • Mid Fleet — $49.99/month (or $449.99/year). Up to 25 trucks. Also about $2/truck — same rate as Small Fleet.
  • More than 25 trucks? Let's talk: support@cleanshothq.com
Yes — 30 days, full features, no credit card required. Your trial never overlaps with a paid period. If you subscribe during your trial, your 30 days resets from the subscription date. You get the full trial AND the full subscription — not a shortened one.
Nothing automatic happens. We don't charge you without your explicit action. If you decide CleanShot is right for you, you subscribe. If not, the trial simply ends. CleanShot Road Intelligence will no longer be available after the trial ends — however, weather information will always be available in any state of the program, whether you're a subscriber, in trial, or neither. We believe every driver deserves to know what's coming, regardless of subscription status.
Yes. One click. No hoops, no phone calls, no "are you sure" screens designed to wear you down. If you cancel a yearly plan, we refund unused complete months — rounded in your favor, not ours.
If you're a Founding Member, no — never. Your $4.99/month is locked in for life as our thank-you for believing in CleanShot early. For other subscribers, we may adjust pricing for new subscribers in the future as more exciting features are added, but existing subscribers are always grandfathered at the rate they signed up at. Your loyalty is recognized and rewarded.
Yes. Refer a fellow driver and get $1/month off your subscription for every active subscriber you refer — up to 5 referrals for a maximum of $5/month off, ongoing as long as they stay subscribed. Your discount applies after your referral's 30-day free trial ends and their first payment is successfully processed — not when they sign up.
YOUR DEVICES & LICENSE
Two devices — a primary device and CleanShot Companion™ on your mobile device — both covered under one license key. Use it on your laptop and your phone, your tablet and your phone, or any combination that works for your setup.
CleanShot Companion™ on your mobile device can take over both tasks that the laptop and mobile device normally handle separately. It will be more cumbersome on a smaller screen, but it will get you out of a jam until you can replace or repair your laptop. It also works in reverse — if your mobile device dies, your laptop can handle both tasks until your phone is back up and running. This fallback is called Hero Mode™ — see "What is CleanShot Hero Mode™?" below. No single point of failure. We built it that way on purpose.
Sign in on your new device. If you already have two devices registered, you'll be guided through a simple process to designate which device the new one is replacing. The old device is deactivated, the new one takes its place — all in a few taps, no support ticket required.
Yes. A tablet can serve as either your primary device or your companion device. Some drivers prefer a tablet mounted in the cab as their primary and a phone in their pocket as the companion. Others prefer the reverse. You choose — CleanShot doesn't dictate which device type goes where.
Hero Mode™ is a feature that lets one device take over the full responsibilities of both devices — activated on the device you're holding, not the one that's unavailable. If your laptop dies, open CleanShot Companion™ on your phone and activate Hero Mode™. Your phone becomes your command center for everything until your laptop is back. Hero Mode™ is coming in a future update.
FEATURES & SAFETY
Bridge clearances (we warn you before you get there, not after), active chain law requirements, weigh station open/closed status, weight restrictions, fuel prices, and road conditions from 50 state DOT feeds. More hazard categories are being added — including severe weather, wildfire smoke, and active incident alerts.
CleanShot uses NBI (National Bridge Inventory) data — the same federal dataset that government agencies rely on — with a 1.0-foot safety margin applied to every clearance. We err on the side of caution, always. If the bridge is listed at 13.5 feet and your truck is 13.5 feet tall, CleanShot will warn you.
"No data" and "all clear" are always displayed differently in CleanShot. We never assume a bridge is safe just because we don't have data about it. Unknown is unknown — we show it that way.
No — and that's intentional. CleanShot is road intelligence, not turn-by-turn navigation. Use it alongside your GPS to know what's on the road ahead. Think of it as your co-pilot who's already scouted the route while you were driving.
CleanShot is designed to be low-bandwidth and efficient for OTR use. Offline capabilities are part of the roadmap. For now, a cellular connection is recommended for real-time alerts.
LANGUAGE & ACCESSIBILITY
English, Spanish, and French are fully available now. Ten more languages are coming — Punjabi, Haitian Creole, Russian, Polish, German, Chinese, Vietnamese, Portuguese, Ukrainian, and Serbian. CleanShot speaks your language because you shouldn't have to miss a safety warning because it came through in English.
Each driver sees CleanShot in their own language automatically, based on their device settings. The same hazard alert reaches your English-speaking driver in English and your Spanish-speaking driver in Spanish — at the same moment. No configuration, no per-driver setup. It just works.
FLEET MANAGERS
The Small Fleet (up to 10 trucks) and Mid Fleet (up to 25 trucks) plans include a fleet dashboard where you can monitor your drivers, manage compliance across the fleet, and export reports. Every driver in your fleet gets their own CleanShot experience in their language, with all safety features, under one fleet subscription.
CleanShot Mid Fleet at $449.99/year is cheaper than most ELD bundle alternatives — and it adds road intelligence that ELD systems don't provide. A 20-truck fleet paying $180,000 per year in insurance premiums can use CleanShot's compliance documentation to support a safer-driver record and potentially reduce that cost. The ROI math tends to work out quickly.
No — CleanShot complements your ELD, it doesn't replace it. ELDs track hours of service. CleanShot handles road intelligence, compliance snapshots, fuel logging, and driver safety alerts. They do different jobs.
COMPLIANCE & DOCUMENTATION
CleanShot generates timestamped compliance snapshots — a record of what CleanShot checked at a specific time and location, for your specific truck. Each snapshot covers chain law status, weigh station open/closed, weight restrictions, bridge clearances ahead, hazmat restrictions (if applicable), and permit requirements. The snapshot is exportable as a PDF.
CleanShot compliance snapshots are designed to demonstrate due diligence — that you checked the conditions and requirements for your route, with your truck's specific profile, at a specific time. Each PDF is SHA-256 hashed, meaning the document can be verified as unaltered from the moment it was generated. We recommend consulting with your legal or compliance advisor about how best to use this documentation for your specific situation. CleanShot is not a legal service and does not provide legal advice.
SHA-256 is a cryptographic method that generates a unique "fingerprint" for a document at the moment it's created. If anyone attempts to alter the document afterward — even changing a single character — the fingerprint changes, proving tampering occurred. This means a CleanShot compliance snapshot can be independently verified as authentic and unaltered from the moment it was generated. It's the same technology used in financial and legal document verification.
Yes — your compliance snapshots are stored securely and accessible from your account. Fleet managers can export fleet-wide compliance reports. Individual drivers can access their own history. Nobody outside your account can see your compliance data.
Potentially. A documented record of consistent compliance checking — timestamped, verifiable, specific to your truck and route — demonstrates a safety-first culture to insurers. A 20-truck fleet paying $180,000/year in insurance premiums that can show a verifiable compliance record has a genuine argument for a safer-driver discount. We recommend presenting this to your insurance provider and letting them evaluate it. CleanShot cannot guarantee any specific insurance outcome.
PRIVACY & DATA
No. Never. Not to advertisers, not to insurance companies, not to anyone. Your driving data is yours. CleanShot makes money from subscriptions, not from selling information about you.
CleanShot uses your location to deliver relevant alerts for your route. Your location data is not stored, shared, or sold. It's used in the moment to keep you informed — nothing more.

For fleet managers: CleanShot does not give fleet managers real-time access to individual driver locations. CleanShotHQ believes that a safe, productive fleet is built on training, encouragement, open communication, and mutual trust — not surveillance. Fleet managers see compliance summaries and fleet-wide data. What a driver does with CleanShot stays between that driver and the road. We believe a driver who is trusted performs better, stays safer, and stays longer than one who feels watched.
No. There will never be ads in CleanShot. We built this for drivers, not advertisers.
SUPPORT & COMPANY
CleanShot was founded by R. Bruce McCarthy, a working mechanic who saw how underserved professional truck drivers were by existing software — and decided to build what was missing. CleanShot is built by someone who respects the trucking industry and the people who keep America moving.
Email support@cleanshothq.com — a real person will respond. We don't have a chatbot maze between you and an answer.
Salem, New Jersey. CleanShotHQ LLC.
Every new company starts somewhere. What we can tell you is this: CleanShot was built because professional drivers deserve better tools, and that reason doesn't go away. We're here for the long haul — literally.
Still have questions?

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